Ready-to-ship items will ship out within 3-5 business days.

For custom orders, please allow about 1-3 weeks depending on the volume of orders.

Please use our CONTACT page if you have any further questions or concerns about your order.

Yes! Please refer to our SHIPPING AND RETURNS page

Any custom order availability will be shown in the SHOP tab.

For inquiries regarding custom orders not listed there, please CONTACT us directly.

Note that custom orders will be considered on a case-by-case basis, contingent upon Ysabel's availability.